COMMUNICATE
Connect with the Archive team. Whether it's an order inquiry, sizing guidance, or a creative proposition, we respond with substance.
Direct Channel
SUPPORT@MASSOVERVOLUME.COM
Social Archive
@MASSOVERVOLUME
Response Time
24-48 HOURS
Return Signal
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Common Queries
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How does the 1/1 Archive work?
1/1 pieces are unique garments finished by hand. They are sold on a first-come, first-served basis. Once acquired, they are removed from the available vault.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Is the sizing truly oversized?
Yes. Our patterns are engineered for maximum volume. We recommend ordering your standard size for the intended MOV look, or sizing down if you prefer a more traditional (but still roomy) fit.